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Legal information

Privacy

Privacy arrangements are being completed. The operator and contact details below are current; the data-processing agreement remains a draft.

support@calendovo.eu

Privacy questions or deletion requests

Who is responsible?

Kamil Haji
Demirchi Tower, 37 Khojaly
Bakı, Azerbaijan

support@calendovo.eu

Privacy questions or deletion requests

Data and purposes

Calendar stores business account details, password hashes, employee names, working hours, time zones, services, optional prices, and customer names, emails and appointment details. It uses these for login, scheduling, confirmation messages, reminders and security. Booking totals are calculated from appointment records. No advertising or analytics trackers are installed.

Lawful basis and recipients

The booking business is responsible for its customer appointments and must explain its own lawful basis. Calendovo handles booking data on that business’s instructions. Kamil Haji operates Calendovo from Azerbaijan. For business account holders, account administration and requested account support are necessary to provide the service under our agreement with you. Security and other support processing serve our legitimate interests in protecting the service and answering enquiries, balanced against your rights. OVHcloud provides hosting and email; authorised business staff receive their business’s bookings. International-access and contractual arrangements are still being finalised. We do not use booking data for advertising.

Business owners may publish optional service photos on their booking pages. We resize these photos and remove embedded metadata before publishing them. Owners can replace or remove a photo; earlier copies may remain in backups under the backup arrangements described below.

Support requests store your name, email address, message history, and ticket status so we can respond to questions and complaints.

Storage and retention

Appointment data is stored on an OVHcloud VPS in Frankfurt, Germany (region os-de2), verified in the hosting account. Calendar keeps 14 daily database backups on that VPS. OVHcloud snapshots and automated VPS backups are also enabled; their location and retention still need review. Email is sent through OVHcloud; mailbox storage locations remain to be verified.

Appointment and support records do not currently have automatic deletion. Contact support@calendovo.eu to request access, correction or deletion. Requests concerning appointments are coordinated with the booking business. Database backups, provider backups and email copies must be considered separately when handling a request.

If you enable a private calendar subscription, your selected calendar provider receives customer names, email addresses and appointment details, without prices. Google and Outlook connections store encrypted access credentials and busy start/end times only. Disconnecting removes the local connection and busy-time cache; external calendar copies may remain with their provider.

Your rights

Depending on the circumstances, you may request access, correction, deletion, restriction or portability, object to processing, and complain to a supervisory authority. Contact support@calendovo.eu or use the privacy request form. We may need to verify your identity before disclosing or changing personal data.

European Commission: data protection guidance